ONE Gas regularly ranks in the top quartile for similar-sized local distribution companies for all three personal safety metrics tracked by the American Gas Association (AGA) – Total Recordable Incident Rate (TRIR), Days Away, Restricted or Transferred (DART) and Preventable Vehicle Incident Rate (PVIR).
We continue to refine our training, processes and procedures as we strive for zero fatalities, zero incidents and zero harm to our employees, customers and communities.
This included the Total Recordable Incident Rate (TRIR), Days Away, Restricted or Transferred (DART) and Preventable Vehicle Incident Rate (PVIR).
In 2020, ONE Gas responded to 64.49% of emergency calls in under 30 minutes across our service territory, which includes a mix of urban, suburban and rural areas. We addressed the majority of the remaining 35% of emergency calls within an hour.
To maintain continuous improvement, our managers and supervisors review and evaluate ERT performance and staffing levels monthly to determine how we can further improve and execute those improvements.
Our Pipeline Safety Compliance Program supports the company’s commitment to safety by implementing a framework and processes to achieve regulatory compliance and explore opportunities for improvement with a dedicated Pipeline Safety Compliance Group (PSCG) working alongside Operations to drive compliance across the organization.
A "Simulation City" includes eight buildings that replicate real-world scenarios our field workers typically face.
This safety management system aligns with American Petroleum Institute (API) Recommended Practice (RP)-1173 for pipeline safety, which utilizes a Plan-Do-Check-Act cycle to foster continuous improvement. In mid-2019, the AGA board asked member companies to voluntarily implement API RP-1173 within three years. ONE Gas was an early and enthusiastic supporter of this industry-wide commitment.
In 2021, ONE Gas leadership finalized and approved the OSMS program document endorsing their full support and demonstrating strong Leadership Commitment – the first element of API RP-1173. Full implementation is expected by mid-2022.
A core element of our OSMS program, Continuous Improvement means reviewing all aspects of our business with a four-step Plan-Do-Check-Act cycle to identify improvement opportunities. This goes beyond the work of our own employees: we evaluate our contractors, technology, training and much more to operate in the safest, most ethical and compliant manner.
Under the CIO’s direction, the ONE Gas cybersecurity team operates 24/7, continuously analyzing cybersecurity risks to our business. The cybersecurity team participates in drills, learns from events experienced by our peers and any attempts to breach our system, and keeps abreast of industry trends to implement controls, as appropriate, to mitigate these risks.
ONE Gas also leverages advanced physical security technologies through artificial intelligence-assisted surveillance and intrusion detection.
Our customers depend on resilient, affordable, reliable natural gas in a variety of ways. From making the perfect cup of locally-roasted coffee to keeping homeownership affordable and helping businesses thrive, take a look at one of the ways natural gas plays a critical role for Kansas businesses like MGP Ingredients.