2022 Environmental, Social and Governance Report
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2022 Environmental, Social and Governance Report|
Safety & System Integrity
Our Core Value: Safety
A Culture of Safety
A Culture of Safety
Safety is our No. 1 Core Value. It is an integral consideration in everything we do. Safe driving, personal injury prevention and public safety are essential aspects of our daily work. Our training, processes and procedures are designed to prevent incidents or harm to our employees, customers and communities.

We regularly rank in the top quartile for similar-sized local distribution companies for all three personal safety metrics tracked by the AGA: Total Recordable Incident Rate (TRIR); Days Away, Restricted or Transferred (DART); and Preventable Vehicle Incident Rate (PVIR).
Safety Excellence

Since 2014, we’ve enhanced our safety culture and improved our safety record:

55% Reduction

in our Total Recordable Incident Rate (TRIR)

70% reduction

in strains and sprains, our employees’ most prevalent type of injury

79% reduction

in our Days Away, Restricted or Transferred (DART)

Safety Record

We believe that this commitment to safety carries over into other areas of our work, resulting in system improvements and better service to our customers.

Cyber & Physical Security
Our Company’s focus on safety extends to protecting our physical security, information technology and operational technology assets.

Our Chief Information Officer (CIO), who reports directly to the CEO, leads ONE Gas’ cyber and physical security efforts. The CIO attends regular meetings of our Board of Directors to provide updates on the cybersecurity landscape and what ONE Gas is doing to keep our customers, employees and systems safe.

Under the CIO’s direction, the ONE Gas cybersecurity and physical security teams operate 24/7, continuously analyzing cybersecurity and physical security risks to our business.
Cyber & Physical Security