ONE Gas continues to build on our legacy of safely delivering reliable and affordable natural gas to our customers. We are committed to a clear mission – to deliver natural gas for a better tomorrow.
Part of a better tomorrow means providing an energy source to our customers that improves the quality of life in our communities and helps local economies thrive. Delivering a sustainable energy future requires both a sharp focus on reducing environmental impact and ensuring the resiliency and reliability of our delivery systems. ONE Gas plays a critical role in meeting the peak energy needs of our customers and does so at a competitive price – approximately 3.5-to-1 compared with the alternative of electricity in our service areas.
Reducing and offsetting our methane emissions is part of our short-term and long-term business strategies. Our ONE Gas Environmental, Social and Governance (ESG) Steering Committee has diligently worked to enhance disclosures around ESG initiatives, expand metrics and targets and provide quality data and reporting transparency. This group also ensures that we are aligned in our vision and commitments across the company.
By 2035, ONE Gas expects to achieve a 55% reduction in emissions due to leaks from its distribution pipelines, measured from a 2005 baseline and accounting for projected system growth. ONE Gas expects to achieve this goal primarily through its vintage pipeline replacement and protection program.
ONE Gas has also taken steps to support our customers through this challenging time. We connected them to community resources to ease pandemic-related financial burdens, such as the Salvation Army’s Share the Warmth program and the Low-Income Home Energy Assistance Program (LIHEAP/LIEAP). In line with regulatory guidance, we suspended disconnects so customers would continue to have safe and reliable service as they adjusted to the pandemic’s impact on their lives.
We launched a multitiered response and safety plan using guidelines from CDC, OSHA and third-party experts.
For seven long days, employees worked around the clock through adverse conditions to provide natural gas.
Events yielded a new focus on racial justice issues across our country and in our communities.
ONE Gas regularly ranks in the top quartile for similar-sized local distribution companies for all three personal safety metrics tracked by the American Gas Association (AGA) – Total Recordable Incident Rate (TRIR), Days Away, Restricted or Transferred (DART) and Preventable Vehicle Incident Rate (PVIR).

We are looking at using our existing assets and technology to expand renewable natural gas capture from agriculture, waste-water treatment plants and landfills. We’re also participating in research studies exploring the use of hydrogen production and blending in our systems.
To build a better tomorrow for everyone, we have created a culture that embraces inclusion and diversity and encourages collaboration across our organization. Here’s how we made a difference for our employees, customers and communities in 2020, and what’s next for 2021.
Social responsibility begins with fostering a safe, ethical, inclusive and diverse culture.
Our Board has adopted best practices in corporate governance and a comprehensive code of business conduct and ethics that go beyond the NYSE listing requirements. Here’s a look at how we upheld our commitments to our stakeholders in 2020 and what’s next for 2021.
Natural gas is an affordable, reliable and efficient choice to achieve a low-cost, lower-emissions future.
Natural gas works together with renewables to create a more effective energy future.
U.S. households average annual savings of $879 by using natural gas.
Natural gas meets 32% of all energy demand in the U.S, and arrives more efficiently with only a 9% energy loss from its source.
More homes and businesses in the U. S. use natural gas than ever before. Nearly 180 million Americans and 5.5 million businesses use natural gas.
America’s natural gas utilities invest $91 million every day in enhancing the safety of our 2.6 million miles of natural gas pipelines.
Natural gas has contributed to U.S. energy-related emissions declining to the lowest levels in nearly 25 years.
ONE Gas, Inc. (NYSE: OGS) is a 100% regulated natural gas utility. Headquartered in Tulsa, Oklahoma, the company is included in the S&P MidCap 400 Index and is one of the largest natural gas utilities in the U.S. We provide natural gas service to approximately 2.2 million customers in Kansas, Oklahoma and Texas.